Isto é Expresso, Serviço de Estafetas, Lda aims to ensure that the processing of personal data complies with the rules established in Regulation (EU) 2016/679 of April 27, 2016. To this end, this document has been approved, establishing the company's Privacy Policy and defining the main rules observed by Isto é Expresso, Serviço de Estafetas, Lda regarding the processing of personal data.
The collection and processing of personal data provided to Isto é Expresso, Serviço de Estafetas, Lda, as well as the exercise of data subjects' rights concerning such data, are governed by this Privacy Policy, internal regulations, and other instruments used by Isto é Expresso, Serviço de Estafetas, Lda, insofar as they apply to data subjects.
(a) “CNPD”: National Data Protection Commission;
(b) “Data Subject’s Consent”: Any freely given, specific, and informed indication by which the data subject accepts that their personal data may be processed;
(c) “Personal Data”: Any information, of any nature and regardless of its format, including sound and image, relating to an identified or identifiable natural person. A person is considered identifiable if they can be identified, directly or indirectly, particularly by reference to an identification number or one or more elements specific to their physical, physiological, psychological, economic, cultural, or social identity;
(d) “Sensitive Data”: Personal data relating to philosophical or political beliefs, trade union membership, religious faith, private life, racial or ethnic origin, and the processing of health and sexual life data, including genetic data;
(e) “Data Interconnection”: A form of processing that consists of linking data from one file with data from another file maintained by another controller or linking data from a file maintained by the same controller for a different purpose;
(f) “Personal Data Protection Legislation (LPDP)”: Regulation (EU) 2016/679 of April 27, 2016;
(g) “RPDP”: Regulation (EU) 2016/679 of April 27, 2016;
(h) “Controller”: Isto é Expresso, Serviço de Estafetas, Lda or another Group company that determines the purposes and means of personal data processing;
(i) “Processor”: A natural or legal person who processes personal data on behalf of and under the instructions of the Controller;
(j) “Third Party”: A natural or legal person, public authority, service, or any other entity to whom the Controller discloses personal data;
(k) “Data Subject”: The identified or identifiable natural person whose personal data is processed by Isto é Expresso, Serviço de Estafetas, Lda or another Controller;
(l) “Processing of Personal Data”: Any operation or set of operations performed on personal data, whether by automated means or not, such as collection, recording, organization, storage, adaptation, retrieval, consultation, use, disclosure by transmission or dissemination, comparison or interconnection, as well as blocking, deletion, or destruction.
The processing of personal data governs the collection and processing of your personal data and the exercise of your rights regarding such data under the applicable Personal Data Protection Legislation.
Personal data processing will be carried out according to the following principles:
(i) Lawfulness and fairness;
(ii) Purpose limitation;
(iii) Adequacy, relevance, and proportionality;
(iv) Accuracy;
(v) Storage limitation;
(vi) Transparency;
(vii) Security;
(viii) Legitimacy.
The personal data collected will be processed and stored electronically by Isto é Expresso, Serviço de Estafetas, Lda or by entities subcontracted by it for the purpose of managing the relationship between Isto é Expresso, Serviço de Estafetas, Lda and the data subject in the execution of services.
Isto é Expresso, Serviço de Estafetas, Lda will only process personal data if necessary for the pursuit of its activities, compliance with legal or contractual obligations, or the purposes indicated above.
Isto é Expresso, Serviço de Estafetas, Lda assumes that the collected data was provided by its owner and that their submission was authorized by them, ensuring the provided personal data is true and accurate. Nevertheless, Isto é Expresso, Serviço de Estafetas, Lda will take appropriate measures to delete or correct inaccurate or incomplete data.
Collected personal data will be stored only for the period necessary to fulfill the collection purposes, after which they will be permanently deleted.
Isto é Expresso, Serviço de Estafetas, Lda may transfer personal data to entities outside Portugal that agree to use such data for the purposes indicated in this Privacy Policy.
Such transfers may involve data being sent to third countries outside the European Union/European Economic Area, which may not have equivalent data protection laws. In these cases, your consent will be requested before such transfers occur.
Personal data may be disclosed to third parties in the following situations:
Isto é Expresso, Serviço de Estafetas, Lda may engage third-party entities for the processing of personal data on its behalf. These subcontractors must comply with all security measures and ensure data protection.
Interconnection of personal data will not be carried out without prior CNPD authorization and will follow strict security and non-discrimination measures.
Data subjects have the right to access, update, and correct their personal data. They also have the right to object to data processing under the LPDP.
When browsing our website, certain information may be collected automatically using technologies such as IP addresses, cookies, and browsing data.
If you are a registered customer, you may log into your Customer Area at any time to update your personal data or request changes.
Our website may contain links to third-party websites. Isto é Expresso, Serviço de Estafetas, Lda is not responsible for the privacy policies or content of these external websites.
Isto é Expresso, Serviço de Estafetas, Lda implements technical and organizational measures to protect personal data from destruction, accidental loss, alteration, unauthorized access, or any other unlawful processing.
Isto é Expresso, Serviço de Estafetas, Lda reserves the right to modify this Privacy Policy at any time. Any changes will be communicated in writing or published on the company’s website.
For questions, complaints, or comments about this Privacy Policy, please contact Isto é Expresso, Serviço de Estafetas, Lda via email or written request.
If you wish to file a complaint regarding the processing of your personal data, you may contact CNPD (Portuguese Data Protection Commission) via this link or at:
Rua de São Bento, 148, R/C, 1200-821 Lisbon
This Privacy Policy takes effect on May 25, 2018.